Terms & Conditions – Best luxury Hotels in Ayia Napa, Cyprus

Information & Consent:

This Privacy Notice describes how we collect, use, process, and disclose your information, including personal information about you (hereinafter, the “User”), in conjunction with your access to and use of our booking system.

By reading this Privacy Notice, the user is hereby informed on how we collect, process and protect personal data furnished through the booking engine.

When this notice mentions “booking system,” “booking engine,” “system,” “website,” “platform,” “app,” “webapp,” “services,” “online services,” it refers to all pages and functions under https://nicholascolorhotel.reserve-online.net/ unless specified otherwise.

By accessing the platform or providing information, you agree to our privacy practices as set out in this privacy statement. We may change this notice from time to time. You should check this notice frequently to ensure you are aware of the most recent version.

Identity

When this notice mentions “we,” “us,” or “our,”, “data controller,”, “controller,”, it refers to Nicholas Color Hotel

Identity:

Nicholas Color Hotel operates this booking system through a data processor, as explained below. For the purposes of the General Data Protection Regulation (“GDPR”) (EU) 2016/679, we are the Data Controller. There is a strict contractual framework between the data controller and the data processor for the protection of your personal information. We are:

Nissi Avenue 1, 5330, Ayia Napa – Cyprus

The User may contact our Data Protection Officer:

Data Protection Officer [email protected]

Data Controller:

Nissi Avenue 1, 5330, Ayia Napa – Cyprus

The User may contact our Data Protection Officer:

Data Protection Officer [email protected]

Contact Information:

When you access and navigate through our Website and make use of specific sections of the Website, certain personal data are being collected and processed for the purposes mentioned below and always upon application of appropriate legal ground.

In particular:

Contact details (name, surname, ID or passport number, email address, phone number and home address), credit card details (card type, credit card number, card name, expiration date and security code) and visitor details (arrival and departure dates, any special requests, comments on service preferences) in order to complete and manage your online booking, on the basis of Article 6 para. 1 (b) GDPR;
Data automatically collected (such as such as language settings, IP address, location, device settings, device operating system, activity details, time of use, redirect URL, status report, user information, the browser), for purposes of operation of our Website as well as statistical and advertising purposes, on the basis of Article 6 1 (a) GDPR and Article 6 par. 1 (f) GDPR, as further described in our Cookies Policy.

Recipients of your personal data:

We do not allow personal information collected about you to be sold, traded, disclosed to or viewed by any third party. Your personal data is mainly processed exclusively by us and our authorized personnel.

We may, however, disclose your personal data in limited circumstances to certain categories of recipients, always ensuring that they provide the appropriate level of security and confidentiality of your personal data in compliance with applicable data protection laws. Depending on the case, we may disclose your personal data to:

Services providers, who may perform services on our behalf relating to the Website’s operation and functionalities, such as IT and booking services providers, only to the extent necessary for the execution of the required services.

Law enforcement authorities, government officials, regulatory agencies or other parties, when we are required to do so by applicable law, regulations or legal process in connection, for instance, with an investigation conducted by judicial authorities regarding suspected and/or actual illegal activity or with a court order served on us, or when such disclosure is necessary upon our legitimate interests.

Data Processor:

WebHotelier operates this booking system on behalf of Nicholas Color Hotel and is committed to protecting the privacy of the users of this system. WebHotelier is:

WebHotelier Technologies Limited, Mnasiadou 9 (Demokritos Building, Office 16)1065 Nicosia-Cyprus

For the purposes of the GDPR, where WebHotelier processes your personal data on behalf of Nicholas Color Hotel, WebHotelier is the Data Processor. When this notice mentions “data processor,” “processor,” “WebHotelier,” it refers to WebHotelier Technologies Limited.

WebHotelier is a certified PCI-DSS Level 2 Service Provider audited monthly by Trustwave.

The User may contact WebHotelier’s Data Protection Officer:

Data Protection Officer [email protected]

Obligatory nature of providing data:

The data requested in the forms accessible from the booking engine are, in general, mandatory (unless specified otherwise in the required field) to meet the stated purposes. Accordingly, if they are not provided or are not provided correctly, we will be unable to process the request.

Personal data we collect and process

Social Login:

In the event of registration and/or access through a third-party account, we may collect and access certain information of the User’s profile from the corresponding social network, solely for internal administrative purposes and/or for the purposes indicated above.

Third-party data (e.g. book for a friend)

In the event that the User provides third-party data, they declare that they have the third party’s consent and undertake to provide the interested party -the data holder- with the information contained in this Privacy Notice, duly exonerating us and our data processor from any liability in this regard. However, we may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.

Third-party data (e.g. book for a friend):

Sensitive data:

Unless specifically requested, we ask that you not send us, and you not disclose, on or through the Services or otherwise to us, any Sensitive Personal Data (e.g., social security numbers, national identification number, data related to racial or ethnic origin, political opinions, religion, ideological or other beliefs, health, biometrics or genetic characteristics, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).

Use of Services by Minors:

The Services are not directed to individuals under the age of sixteen (16), and we request that they not provide Personal Data through the Services.

Purpose of processing personal data

Depending on the User’s requests, the personal data collected will be processed in accordance with the following purposes:

To manage the bookings made, including payment management (where applicable) and the management of the user’s requests and preferences.
To manage registration in loyalty or membership programs, as well as obtaining and redeeming points.
To manage the User’s contact requests with us through the channels provided to this end.
To manage the sending of personalized commercial communications from us, by electronic and/or conventional means, in cases in which the User expressly consents.
To manage the provision of the contracted accommodation service, as well as additional services.
To manage surveys and/or evaluations regarding the quality of the services provided by us and/or the perception of its image as a company.

Data Retention:

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law or if the User requests their withdrawal from us, opposes or revokes their consent.

The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services or if you have a booking that has not yet been fulfilled)
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them)
Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations)

Legitimate interest in processing your data

The data processing required in fulfilment of the purposes that require the User’s consent cannot be undertaken without said consent.

Likewise, if the User withdraws their consent to any of the processing, this will not affect the legality of the processing carried out previously.

To revoke such consent, the User may contact us through the appropriate channels.

By the same token, in those cases in which it is necessary to process the User’s data for the fulfilment of a legal obligation or for the execution of the existing contractual relationship between us and the User, the processing would be legitimized as it is necessary for compliance with said purposes.

We will use and disclose Personal Data as we believe to be necessary or appropriate:

to comply with applicable laws, including laws outside your country of residence.
to comply with legal process.
to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements.
to enforce our terms and conditions.
to protect our operations.
to protect our rights, privacy, safety or property of our own, you or others; and
to allow us to pursue available remedies or limit the damages that we may sustain.

We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data if it is combined.

International transfers of personal data

We may transfer your personal information to our data processor(s) or/and sub-processor(s) based outside of the EEA for the purposes described in this notice. If we do this, your personal information will continue to be subject to one or more appropriate safeguards set out in the law. These might be the use of model contracts in a form approved by regulators, or having our suppliers sign up to an independent privacy scheme approved by regulators (like the US ‘ Privacy Shield’ scheme).

Users Responsibility:

The User:

Guarantees that they are of legal age or legally emancipated, where applicable, fully capable, and that the information furnished to us is true, accurate, complete and up-to-date. For these purposes, the User is responsible for the truthfulness of all the data communicated and will keep the information updated, so that said data reflects their actual situation.

Guarantees that he/she has informed third parties on whose behalf he/she has provided data, where applicable, of the aspects contained in this document. Also guarantees that he/she has obtained the third party’s authorization to provide their data to us for the purposes indicated.

Will be responsible for false or inaccurate information provided through the Website and for damage, whether direct or indirect, that this may cause to us or third parties.

Exercise of Rights

The User may contact us at any time free of charge, to:

To obtain confirmation about whether personal data concerning the User are being processed by us.
To access their personal details.
To rectify any inaccurate or incomplete data.
To request the deletion of their personal data when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
To confirm revocation of consent.
To obtain from us the limitation of data processing when any of the conditions provided in the data protection regulations are met.
To request the portability of your data.

Likewise, the user is informed that at any time he/she may file a complaint regarding the protection of their personal data before the competent Data Protection Authority.

Security Measures:

We will process the User’s data at all times in an absolute confidential way and maintaining the mandatory duty to secrecy with regard to said data, in accordance with the provisions set out in applicable regulations, and to this end adopting the measures of a technical and organizational nature required to guarantee the security of their data and prevent them from being altered, lost, processed or accessed illegally, depending on the state of the technology, the nature of the stored data and the risks to which they are exposed.

Check-In & Check-Out:

Rates include all taxes
Check In time: 2 PM
Check Out time: 12 PM
A photo ID or passport may be required
All hotel interior areas & rooms are non-smoking
Pets are not allowed
The hotel reserves the right to pre-authorize credit cards and / or charge the agreed deposit amount
All requests or preferences are upon availability and cannot be guaranteed unless confirmed by a separate e-mail from our reservation department.

Table of Contents

Information & Consent:

Identity:

Data Controller:

Contact Information:

Recipients of your personal data:

Data Processor:

Obligatory nature of providing data:

Social Login:

Third-party data (e.g. book for a friend):

Sensitive data:

Use of Services by Minors:

Data Retention:

Users Responsibility:

Security Measures:

Check-In & Check-Out: